This Privacy Policy describes how Shescent.in and its affiliates (collectively, “Shescent,” “we,” “our,” or “us”) collect, use, share, protect, and otherwise process your personal data through our website https://shescent.in/ (hereinafter referred to as the “Platform”).
You may be able to browse certain sections of the Platform without registering with us. Please note, we do not offer any product/service outside India, and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by this Privacy Policy, our Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India (including but not limited to data protection and privacy laws). If you do not agree, please do not use or access our Platform.
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. The information we may collect includes (but is not limited to):
Personal details: Name, date of birth, address, phone number, email ID, proof of identity/address.
Sensitive personal data (with your consent): Payment details (bank account, debit/credit card information, UPI, wallets), biometric information (if enabled for certain features).
Transaction-related data: Purchase history, payment information, delivery details.
Behavioural data: Preferences, browsing patterns, and interactions on the Platform.
We may also collect information from third-party business partners for transaction or service purposes. When such data is collected directly by a third-party partner, their privacy policy applies.
⚠️ Important: Shescent will never ask for your debit/credit card PIN, banking password, or OTP over phone/email. If you receive such a request, please do not share your details and report it to law enforcement immediately.
We use your personal data to:
Provide and improve our services.
Process and fulfil your orders.
Enhance your shopping and browsing experience.
Resolve disputes and troubleshoot issues.
Notify you of offers, products, services, and updates (with opt-out options).
Conduct research, surveys, and analysis.
Detect and prevent fraud, abuse, or illegal activities.
Enforce our terms, conditions, and policies.
We may share your personal data with:
Internal group entities/affiliates (who may market to you unless you opt out).
Business partners and service providers (e.g., sellers, logistics, payment providers, reward programs).
Government or law enforcement authorities when required by law or in good faith for compliance, fraud prevention, or security.
We adopt reasonable security practices to protect your personal data from unauthorized access, disclosure, or misuse. Your account information is stored on secure servers and protected by encryption.
However, please note that data transmission over the Internet cannot be guaranteed 100% secure. By using the Platform, you accept the inherent risks of online data transmission. You are responsible for safeguarding your account credentials.
You may delete your account anytime via your profile/settings or by writing to us.
We may retain certain information until pending transactions, claims, or obligations are resolved.
Data may be retained for the period required under applicable laws or for legitimate business purposes.
Anonymized data may be retained for analytics and research.
You have the right to:
Access, rectify, and update your personal data.
Withdraw consent (by writing to us at the details below).
Opt out of marketing communications.
Withdrawal of consent may limit or restrict access to some services.
By using our Platform or providing information, you consent to the collection, use, and processing of your personal data in accordance with this Privacy Policy. If you provide personal data of others, you confirm that you have the authority to do so.
We may update this Privacy Policy from time to time. Please check this page periodically for updates. Significant changes will be communicated as required under law.
Name: Kush Kanabar
Designation: Grievance Officer
Company Name: Shescent (YAMUNA PERFUEMARY)
Address: Ramkrushn Market, Malgodown Road, Mehsana – 384002.
Phone: +91 97129 42575
Email: shescent.in@gmail.com
Timings: Monday – Friday (9:00 AM – 6:00 PM)
